SEBI vide Press Release No. 14/2020 dated 05th March 2020 announces that it launches a mobile application for the convenience of investors to lodge their grievances in SEBI Complaints Redress System (SCORES). This is to reduce the sending letters to SEBI in physical mode. It states,
- The Mobile Application has all the features of SCORES which is presently available electronically where investors have to lodge their complaints by using the internet mediums.
- After mandatory registration on the mobile application, for each grievance lodged, investors will get an acknowledgement via SMS and e-mail on their registered mobile numbers and e-mail ID respectively.
- Investors can, not only file their grievances but also track the status of their complaint redressa.
Investors can also key in reminders for their pending grievances.